Business / Non Technical

  • Leading Virtual Teams
  • Business Case Preparation
  • Business Case Development
  • 3Rs of Social Media Engagement
  • Applying Project Management at Telstra
  • CAPEX / OPEX for Project Managers
  • Managing Up/Downstream Processes
  • Financial Awareness – Capex/Opex
  • Running an Effective Meeting (CTK 12)
  • Business Continuity Management
  • Quality Management Systems
  • Ethics for Customer Contact / Call Centre