Sep.04

Sep.04

Technical

  • Advanced TCP/IP  |  LANS & WANS
  • CMUX Broadband H/W inc. ADSL Theory
  • CMUX Network Management
  • CISCO: CIM IP Routing |  LAN Switching
  • Telstra Managed IP Solutions
  • Introduction to VoIP  |  IPTV  |  IPv6
  • BigPond Broadband ADSL and Cable
  • Big Pond Home / Business / Direct
  • Introduction to Next Generation OSS
  • Domain Deep Study: Messaging
  • Domain Deep Study: BigPond
  • Domain Deep Study: Mobiles/Wireless
  • Domain Deep Study: Fixed Access | Voice
  • Domain Deep Study: IP & Data Network
  • TIPT Technical Overview
  • Interception Monitoring & Recording
  • FuturEDGE SIIAM & Service Assurance
  • Leading Edge Technology Seminar
  • HFC Overview
  • ITIL Overview
Training Courses

Sep.04

Sep.04

Business / Non Technical

  • Leading Virtual Teams
  • Business Case Preparation
  • Business Case Development
  • 3Rs of Social Media Engagement
  • Applying Project Management at Telstra
  • CAPEX / OPEX for Project Managers
  • Managing Up/Downstream Processes
  • Financial Awareness – Capex/Opex
  • Running an Effective Meeting (CTK 12)
  • Business Continuity Management
  • Quality Management Systems
  • Ethics for Customer Contact / Call Centre
Training Courses