Results driven professional with unique blend of Business, Information Technology, Project Management and Engineering background. A Tech Enthusiast.
*** I bring 20 years of experience in roles spanning digitalisation, IT and business transformation, program, project, business process, vendor and knowledge management; change readiness & deployment, along with service operations delivery and contact centre operations.
*** Able to liaise at all levels of an organisation, recognised as being savvy in latest hardware, software, tech capabilities and products. Passionate early adopter of new and emerging technologies, adept in identifying, embedding and articulating solutions to meet business and customer needs.
*** With a zeal for agile ways of working, I put the customer at the centre of everything I do. Strong technical, research and analysis, data insights, and problem-solving skills. Constantly learn and share about technology, championing collaboration, knowledge sharing and customer-centric culture. An advocate for continuous improvement, apply strategic planning and execution. Able to motivate others, driven to help achieve optimum outcomes for the team, the organisation and the customer.
*** Currently as Technology Lead in Global Business Services' Activations space, contributing to Telstra’s Transformation through development and execution of digitisation strategy, championing digital workplace capabilities, supporting business improvement opportunities.